A financial inclusion service that has secured more than £60 million in income gains for people across the North East and Yorkshire is celebrating a major anniversary.
Money Matters, delivered by the Karbon Foundation, has supported around 5,000 people each year since its launch in 2006, helping them access the benefits and financial support they are entitled to.
In the past year alone, the service helped users secure £8.3 million in additional income.
The service is celebrating its 20th anniversary of helping users this year.
Lee Forrest, head of financial wellbeing and employability at the Karbon Foundation, said: "We’re delighted that the Money Matters team has been able to secure £60million in additional income to help thousands of families across the North East and Yorkshire live more comfortable lives, especially against the backdrop of the rising cost of living."
The 16-strong team offers free, confidential advice on budgeting, debt management, and income entitlements, and signposts users to employment and skills support.
Elaine, a Money Matters caseworker who has been with the service since its launch in 2006, said: "Since then, we’ve seen lots of changes to the benefits system, and lots of changes in society, and we’ve adapted our services to best serve the needs of all our service users across all our communities."
The service is part of the Karbon Foundation’s Employment and Skills service.
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