Frontline jobs listed at Newcastle International Airport

There are several available jobs listed at Newcastle Airport, with two key positions currently advertised on the airport’s website.

These include Passenger Services Duty Manager and Airside Operations Controller, both of which play a vital role in ensuring smooth and safe operations across the terminal and airfield.

The Passenger Services Duty Manager is a full-time, shift-based role focused on delivering safe, efficient, and customer-focused services. The remit includes leading and motivating PRM operatives and assistants, ensuring high service standards, and maintaining operational continuity throughout the airport.

The airport's website said: "You will oversee frontline teams, ensures service standards are met, and support operational continuity across the terminal and airfield."

The role also involves setting clear expectations, coaching staff, managing performance, overseeing recruitment, and supporting staff training and development.

Other tasks include monitoring baggage halls, ensuring PRM and baggage system operations run smoothly, and maintaining compliance with health and safety and regulatory standards.

The ideal candidate will have experience in customer-facing roles, be adept at managing teams, and be comfortable working in a shift-based environment.

Experience in airport operations is an advantage, as is familiarity with KPIs and incident management.

Newcastle Airport promotes equal opportunities and encourages applications from all backgrounds as part of its Disability Confident Commitment.

Applicants must have no relevant criminal record in line with Department for Transport requirements, due to the role’s access to secure areas of the airport.

The second vacancy is for an Airside Operations Controller, with a salary of £30,270.18.

This hands-on job involves ensuring every airside activity, from aircraft movements to runway inspections, is carried out safely and efficiently.

The website said: "We’re looking for a proactive, safety-focused individual to become an Airside Operations Controller.

"It’s a fast-paced, varied job where no two shifts are ever the same."

Key duties include conducting inspections of runways, taxiways, and apron areas, responding to adverse weather conditions or incidents, and assisting with aircraft turnaround and marshalling.

The role also involves monitoring ongoing work by contractors and maintenance teams to ensure regulatory compliance and up-to-date documentation.

The ideal candidate will be calm under pressure, safety-conscious, and comfortable working outdoors in all weather conditions.

Strong communication skills and the ability to work across multiple teams are essential.

Applicants must be willing to work shifts, including nights, weekends, and bank holidays, and must hold a valid UK driving licence.

As with the Passenger Services Duty Manager position, candidates will need to pass background checks and have no relevant criminal record due to secure site access requirements.

Both roles offer a range of staff benefits, including free on-site parking, reduced Park & Fly charges, generous annual leave, discounted car servicing, access to World Duty Free, and an on-site gym.

Employees can also take advantage of health and wellbeing support services, including occupational health and physiotherapy.

The airport’s commitment to equal opportunity extends to all aspects of employment.

The spokesman said: "Newcastle International Airport Limited promotes the equality of opportunity.

"Being part of the Disability Confident Commitment means that we want to ensure all our organisational policies and processes are accessible and inclusive to everyone.

"This includes our recruitment strategies, and we welcome applications from all prospective candidates."

For more information, go to the airport's website at https://www.jobtrain.co.uk/newcastleairport/Home/Job