Northumberland care home praised in CQC inspection report

The care home in Hexham was praised in its latest CQC inspection report <i>(Image: Google Maps)</i>
The care home in Hexham was praised in its latest CQC inspection report (Image: Google Maps)
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A Northumberland care home has been praised in its latest CQC inspection report.

Acomb Court, on Maiden's Walk, Hexham, was rated as 'Good' in all areas by the Care Quality Commission in a report published on March 16.

The service is a residential care home supporting older people, including people living with dementia.

The report said 'the environment was welcoming, bright and homely', while 'staff responded well to people’s needs and supported them with patience and compassion'.

"Medicines were well managed with some enhancements made after feedback to strengthen procedures.

"The provider acted promptly to arrange portable appliance testing which was just out of date and confirmed planned flooring replacement had been completed before the end of the assessment.

"Care planning records were already being reviewed to improve the level of detail and to better show people’s and relatives’ involvement."

Residents told inspectors they had a 'positive experience' of living at Acomb Court.

"We observed consistently positive interactions across both days of the assessment," the report continued.

"People said they felt safe living at the home and described staff as attentive and caring. Feedback gathered also reflected this, with people and relatives reporting warm, respectful and reassuring support from staff."

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