NHS urges vulnerable people to register for energy support

Samantha Allen, chief executive of the NHS North East and North Cumbria Integrated Care Board, urged vulnerable people to register for energy service support <i>(Image: Supplied)</i>
Samantha Allen, chief executive of the NHS North East and North Cumbria Integrated Care Board, urged vulnerable people to register for energy service support (Image: Supplied)
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The NHS is urging vulnerable people to register for energy service support.

Samantha Allen, chief executive of the NHS North East and North Cumbria Integrated Care Board, said: "The recent bout of icy weather really reminded us of how suddenly temperatures can drop during winter, and if you are vulnerable, times like these can be very worrying."

The Priority Services Register, a free service, helps energy suppliers identify customers needing extra support.

Ms Allen said: "If you rely on power for essential medical equipment, have a health condition, or struggle to get to the door in an emergency, or to access your meter or read your energy bills, your supplier can help.

"Getting registered means your supplier knows who you are and what help you need, and it's better to do this now and not to wait until the next snap of icy weather."

Martin Campbell, Ofgem's head of consumer vulnerability and debt, said: "We’d urge anyone struggling with their bills to talk to their supplier as soon as possible to discuss their options."

For further information, visit the Ofgem website.

NHS tips for staying well this winter include eating more fruit and vegetables, heating your home to at least 18°C, and keeping a well-socked medicine cabinet.

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