A PROPERTY service has confirmed that they will fix the broken lift in residential flats but warn residents it will take another month.

For more than eight-weeks, residents in Windsor Court, Corbridge have felt 'stuck' in their flats after a broken lift has limited them to only use the stairs.

Windsor Court, is a small block of 30 retirement flats which is purpose built, for independent living for people over 60 years old.

Residents feel that without a reliable working lift, Windsor Court is not fit for purpose.

After hearing concerns, Kingston Property Services have hired workers and reassured residents with an update.

A Kingston spokesperson said: "Following assessment from a specialist lift consultant, a contractor has been instructed to carry out the required works. We have advised residents and leaseholders that the lead time for the repairs may take up to four weeks, however, the works will commence earlier should there be availability.

"As funds held in the reserve fund will not cover the cost, Kingston will fund the works in the interim to cover the full costs to ensure the works are completed without further delay and without owners having to pay up front.

"We appreciate the patience and understanding of residents and leaseholders. We will continue to keep everyone informed of repair timescales and when the lift is operational again."

One resident Penny Jackson said,"I bought my flat in December 2014 and have lived here for 9 years. I am 82 years old and l have severe breathing difficulty- hence my concern about the lift. 

"There is nothing else to do but wait. It is infurating that we have to wait longer for the lift to be fixed."

Corbridge Cllr Nick Oliver also adds: "A number of residents and relatives raised their concerns with me and I sought a response from Kingston Property Services on their behalf.

"They responded very quickly and it’s clear that there was not a simple solution.

"I’m pleased that a way forward has been found, the lift will soon be working again and that the concerns of the less mobile residents will be allayed.”