DISCOUNT store B&M has said that car parking at its Hexham site has been "negatively affecting trade."

New parking measures were introduced in February in the Maiden's Walk car park, which serves both B&M and M&S.

Under the changes, automatic number plate recognition has been installed, Blue Badge holders must pay to park and cash payments have been stopped.

Adderstone Group is the landowner; the managing agents are Carter Towler LLP. Parking enforcement is monitored by Workflow Dynamics Ltd and Hozah oversee payments.



"I can confirm that there are no plans to close this store. The lease is firmly in place, with no plans to change", said a spokeswoman for B&M.

"Regarding the car park situation, our property team has been pushing to get the issue resolved on behalf of our customers, as this has been negatively affecting trade."

MP Guy Opperman, leader of Northumberland County Council Glen Sanderson and members of Hexham Town Council have all previously backed calls to scrap the controversial changes, which the Courant revealed did not have planning permission.

A spokesman for M&S added: "We understand that a number of our customers are concerned by the recent car parking changes and we are raising these concerns with our landlord. 

"In the meantime, our local team is continuing to serve customers in the store as normal.”

Adderstone Group, Carter Towler LLP, Workflows Dynamics Ltd and Hozah were all contacted for comment.