A TYNEDALE care home has been told it requires improvement by the Care Quality Commission (CQC).

Haydon View Residential Home, at Haydon Bridge, has received an overall rating of 'requires improvement' by the watchdog after it was inspected on January 25 and 27.

The inspector's report, published last week, said infection control and medicines management procedures "needed to be improved" and said they had contacted infection control and medicines optimisations teams to offer additional support to the care home.

They added: "Quality assurance checks and procedures had not always found the issues we had during the inspection.

"The registered manager acted on many of the suggestions we made, but further work was required."

However, the inspector said people living at the home were cared for in a "warm and homely environment", and said staff knew people "extremely well".

"People and relatives commented on how all staff were very kind and extremely caring and we witnessed this throughout the inspection," they said.

"People felt safe and were protected from abuse. There was enough dedicated staff working at the service to meet people's individual needs and recruitment processes were robust."

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Haydon View Residential Home provides accommodation and personal care for up to 27 people, including people living with dementia.

At the time of the CQC's inspection, there were 24 people living at the home.

The CQC said they carried out the inspection following a review of information they held about the service, including information that the home was currently in a Covid-19 outbreak.

They looked at infection prevention and control measures under the Safe key question, which they said they look at in all care home inspections even if no concerns or risks have been identified to provide assurance that the service can respond to Covid-19 and other infection outbreaks effectively.

After they inspected and found there was a concern with infection control, they widened the scope of the inspection to become a focused inspection which included the key questions of Safe and Well-Led.

The inspector said: "The registered manager was open to feedback during the inspection and acted on many of the suggestions offered."

The care home had previously been rated as 'Good' following an inspection in 2017.

The key questions of Effective, Caring and Responsive were not inspected and so have kept their ratings of 'Good'.

The manager of Haydon View Residential Home declined to comment.