Residents are wary of the news of a broadband's promise to fix cables damaged by Storm Arwen.

On Monday, 10 January residents of Sparty Lea, Northumberland have been notified by Openreach that a cable damaged by Storm Arwen is to finally be fixed.

Residents have been left without the use of phone signal and broadband since November.

Despite the good news,many are unsure whether or not to believe the company due to a lot of history of 'broken promises'.

A spokesperson for Openreach said: “We’re very sorry for the loss of phone and broadband a small number of people in the Sparty Lea area are experiencing. We understand how frustrating this must be for those affected and we thank everyone involved for their patience.  

“This was caused by extensive storm damage on a substantial stretch of overhead cable which, due to the close proximity of water along part of the route, required additional safety precautions. Our engineering team are completing the final repairs today and we expect phone and broadband to be back up and running before the end of the day.

 “Our engineers have been working flat out in often very difficult weather conditions to complete repairs in the aftermath of Storm Arwen. The level of damage caused was unprecedented in recent memory and we’re still working on very small number of more complex repairs in mainly more rural and remote locations.”